A hands-on team based approach gives GBS the flexibility to react with speed to individual publisher’s needs. Experienced professionals, who bring with them a wealth of talent and expertise, ensure that no detail is overlooked and provide a seamless distribution service, from receipt of product through to delivery.
GBS operates a centralised returns centre that is fully compliant with the Industry Returns Initiative (IRI), which has been operational since February 2005. This operates in parallel with a standard returns system. The unique system architecture allows returns to be processed for either system by client, by customer. For stock that requires destruction, the facilities on site ensure secure service by GBS’s own staff.
At GBS we:
GBS operates a centralised returns centre that is fully compliant with the Industry Returns Initiative (IRI), which has been operational since February 2005. This operates in parallel with a standard returns system. The unique system architecture allows returns to be processed for either system by client, by customer. For stock that requires destruction, the facilities on site ensure secure service by GBS’s own staff.
At GBS we:
- Distribute 19 million books annually.
- Work on behalf of over 40 independent publishers.
- Deal with over 3.5 million order lines each year.
- Despatch over 400,000 parcels and 10,000 pallets to worldwide destinations.

